Our Privacy Policy

At Ashish Tour and Travels, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us through any platform. By using our services, you agree to the practices described in this policy. We collect only necessary information such as name, contact number, booking details, and payment-related data to provide smooth and reliable travel services. Your information is used only for booking confirmation, customer support, service improvement, and communication purposes. We do not sell, trade, or misuse your personal data in any manner.

1. Information We Collect

We collect different types of information to provide better services and improve your travel experience. The information we may collect includes:

Personal Information: Name, contact number, email address, pickup and drop location, and payment details when you make a booking.

Identity Information: Government-issued ID proof such as Aadhaar card, driving license, or passport (if required for travel verification).

Booking Details: Travel dates, destination, vehicle preference, and special requests.

Technical Data: IP address, browser type, device information, and cookies when you visit our website.

We collect only necessary information required for providing safe and efficient travel services.

2. How We Use Your Information

  • To process and confirm your bookings
  • To provide taxi, cab, and travel-related services
  • To communicate booking updates and notifications
  • To improve website and customer experience
  • To send offers and promotions (only with consent)
  • To ensure safety, security, and fraud prevention

Your data is always used for legitimate business purposes only.

3. Data Protection and Security

  • Secure socket layer (SSL) encryption
  • Restricted access to sensitive data
  • Regular monitoring of systems for security threats
  • Secure payment gateways for online transactions

Although we take strong precautions, no digital platform can guarantee 100% security. However, we continuously work to enhance our data protection practices.

4. Sharing of Information

  • Trusted drivers and travel partners
  • Payment gateway providers
  • Legal authorities if required by law
  • Security and fraud prevention agencies

5. Cookies and Tracking Technologies

  • Remember your preferences and past interactions
  • Understand website traffic and user behavior
  • Improve website speed, performance, and functionality
  • Provide relevant offers and services

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of data (as per law)
  • Opt-out of marketing messages
  • Withdraw consent anytime

To exercise your rights, contact us anytime.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing data.

8. Data Retention Policy

We keep your data only as long as required for booking, legal compliance, and customer support. After that, it is securely deleted.

9. Updates to This Privacy Policy

We may update this Privacy Policy anytime. Changes will be posted on this page with a revised date.

By using Ashish Tour and Travels, you agree to this Privacy Policy.